Email Agent alert notifications

Learn how to send notifications via Email using Netdata's Agent alert notification feature, which supports dozens of endpoints, user roles, and more.

Note

This file assumes you have read the Introduction to Agent alert notifications, detailing how the Netdata Agent's alert notification method works.

Email notifications look like this:

Prerequisites

You will need:

• A working sendmail command for email alerts to work. Almost all MTAs provide a sendmail interface.
  Netdata sends all emails as user netdata, so make sure your sendmail works for local users.

  Note

  If you are using our Docker images, or are running Netdata on a system that does not have a working sendmail command, see the section below about using msmtp in place of sendmail.

• terminal access to the Agent you wish to configure

Configure Netdata to send alerts via Email

Info

This file mentions editing configuration files.

• To edit configuration files in a safe way, we provide the edit config script located in your Netdata config directory (typically is /etc/netdata) that creates the proper file and opens it in an editor automatically.
  Note that to run the script you need to be inside your Netdata config directory.

It is recommended to use this way for configuring Netdata.

Edit health_alarm_notify.conf, changes to this file do not require restarting Netdata:

1. You can change EMAIL_SENDER to the email address sending the notifications, the default is the system user Netdata runs as, usually being netdata.
   Supported formats are:

   EMAIL_SENDER="user@domain"
   EMAIL_SENDER="User Name <user@domain>"
   EMAIL_SENDER="'User Name' <user@domain>"
   EMAIL_SENDER="\"User Name\" <user@domain>"

2. Set SEND_EMAIL to YES.

3. Set DEFAULT_RECIPIENT_EMAIL to the email address you want the email to be sent by default.
   You can define multiple email addresses like this: [email protected] [email protected].
   All roles will default to this variable if left unconfigured.

4. There are also other optional configuration entries that can be found in the same section of the file.

You can then have different email addresses per role, by editing DEFAULT_RECIPIENT_EMAIL with the email address you want, in the following entries at the bottom of the same file:

role_recipients_email[sysadmin]="[email protected]"
role_recipients_email[domainadmin]="[email protected]"
role_recipients_email[dba]="[email protected] [email protected]"
role_recipients_email[webmaster]="[email protected] [email protected]"
role_recipients_email[proxyadmin]="[email protected]"
role_recipients_email[sitemgr]="[email protected]"

An example of a working configuration would be:

#------------------------------------------------------------------------------
# email global notification options

EMAIL_SENDER="[email protected]"
SEND_EMAIL="YES"
DEFAULT_RECIPIENT_EMAIL="[email protected]"

Filtering

Every notification email (both the plain text and the rich html versions) from the Netdata agent, contain a set of custom email headers that can be used for filtering using an email client. Example:

X-Netdata-Severity: warning
X-Netdata-Alert-Name: inbound_packets_dropped_ratio
X-Netdata-Chart: net_packets.enp2s0
X-Netdata-Family: enp2s0
X-Netdata-Classification: System
X-Netdata-Host: winterland
X-Netdata-Role: sysadmin

Using msmtp instead of sendmail

msmtp provides a simple alternative to a full-blown local mail server and sendmail that will still allow you to send email notifications. It comes pre-installed in our Docker images, and is available on most distributions in the system package repositories.

To use msmtp with Netdata for sending email alerts:

1. If it’s not already installed, install msmtp. Most distributions have it in their package repositories with the package name msmtp.

2. Modify the sendmail path in health_alarm_notify.conf to point to the location of msmtp:

   # The full path to the sendmail command.
   # If empty, the system $PATH will be searched for it.
   # If not found, email notifications will be disabled (silently).
   sendmail="/usr/bin/msmtp"

3. Login as netdata:

   (sudo) su -s /bin/bash netdata

4. Configure ~/.msmtprc as shown in the documentation.

5. Finally set the appropriate permissions on the .msmtprc file :

   chmod 600 ~/.msmtprc

Test the notification method

To test this alert notification method refer to the "Testing Alert Notifications" section of the Agent alert notifications page.